The Internet makes a lot possible. Via the Internet you can get in touch with people all over the world, order services and products anywhere and receive information tailored to your needs.

Caland Driving School also offers various personal services. For these services we sometimes need information from you as a website user. We have drawn up the rules below for ourselves to guarantee that we will handle this information with care. You can always adhere to these rules.

Caland Driving School cares a lot about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care.

This privacy policy applies to the use of the website and the services provided by Rijschool Caland. The starting date for the validity of these conditions is 26/04/2018, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our contact person for privacy matters, you
find the contact details at the end of our privacy policy.
About the data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is available.

Web store software
Woocommerce and WordPress
Our online store was developed with Woocommerce software from WordPress. Personal data that you make available to us for the benefit of our services will be shared with this party. Woocommerce and WordPress have access to your data to provide us with (technical) support, they will never use your data for any other purpose.
Based on the agreement we have concluded with them, Woocommerce is obliged to take appropriate security measures. Woocommerce uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored.

Cookies from Social Media buttons
Because we want to make it as easy as possible for you to follow us on social media and to share the messages on this website, we use social media buttons. The various social media channels can place cookies via a code. This allows you to post messages to your own social media accounts via our site.

We use social media buttons for, among other things: FacebookTwitterGoogle+ , Instagram en Linked In You can read in the privacy statements of the relevant social media channels what exactly they do with the collected information

Webhosting
Neostrada
We purchase web hosting and email services from Neostrada. Neostrada processes personal data on our behalf and does not use your data for its own purposes. This party can collect metadata about the use of the services. This is not personal data. Neostrada has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Neostrada is obliged to maintain confidentiality under the agreement.

MailChimp
Our website uses MailChimp, a third party that handles e-mail traffic from our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent via MailChimp's servers. MailChimp will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website you will see the 'unsubscribe' link. If you click here you will no longer receive emails from our website. This can seriously reduce the functionality of our website! Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether emails are being sent
opened and read. MailChimp reserves the right to use your data to further improve its services and to share information with third parties in this context.

Office365, My web host
We use the services of Office365, My Web Host, for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Office365, My web host does not have access to our mailbox and we treat all our email traffic confidentially.

Neostrada
We use the services of Neostrada for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Neostrada does not have access to our mailbox and we treat all our email traffic confidentially.

TIDIO – chat

Tidio is a web application and accompanying mobile app to make 1-on-1 communication easy. While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer's Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. For more information, we would like to refer you to Tidio's privacy statement https://www.tidiochat.com/en/privacy-policy.

Payment processors
Mollie
We use the Mollie platform to process (part of) the payments in our online store. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the services and in this context to share (anonymized) data with third parties. All
The above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data for longer than is permitted by the legal periods.

MultiSafepay
We use the MultiSafepay platform to process (part of) the payments in our online store. MultiSafepay processes your name, address and residence details and your payment details such as your bank account or credit card number. MultiSafepay has taken appropriate technical and organizational measures to protect your personal data. MultiSafepay reserves the right to use your data to further improve the services and in this context to share (anonymized) data with third parties. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of MultiSafepay's services for which they engage third parties.
MultiSafepay does not store your data for longer than permitted by legal terms.

Paypal
We use the Paypall platform to process (part of) the payments in our online store. Paypall processes your name, address and residence details and your payment details such as your bank account or credit card number. Paypall has taken appropriate technical and organizational measures to protect your personal data. Paypall reserves the right for your
use data to further improve the services and in this context share (anonymized) data with third parties. Paypall will share in the event of a request for a deferred payment
(credit facility) personal data and information relating to your financial position with credit rating agencies.

All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Paypall's services for which they engage third parties. Paypal
does not store your data for longer than is permitted by the legal periods.

Reviews
WebwinkelKeur and Yotpo
We collect reviews via the WebwinkelKeur and Yotpo platforms. If you leave a review via WebwinkelKeur and Yotpoen Yotpo, you are required to provide your name and email address. WebwinkelKeur and Yotpo shares this information with us so that we can link the review to your order. WebwinkelKeur and Yotpo also publishes your name and place of residence on their own website. In some cases, WebwinkelKeur and Yotpo may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and email address with WebwinkelKeur and Yotpo. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeuren Yotpo has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur and Yotpo reserve the right to engage third parties to provide services, we have given permission to WebwinkelKeur and Yotpo for this. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the services for which WebwinkelKeur and Yotpo engage third parties.

Shipping and logistics
PostNL
If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out deliveries. It is necessary for us to share your name, address and residence details with PostNL. PostNL only uses this data for the purpose of carrying out the
agreement. In the event that PostNL engages subcontractors, PostNL will also provide your data to these parties
available.

myparcel
If you place an order with us, it is our job to have your package delivered to you. We use the services of Myparcel to carry out deliveries. It is necessary for us to do this
share your name, address and residence details with Myparcel. Myparcel only uses this information for the purpose of executing the agreement. In the event that Myparcel engages subcontractors, Myparcel will also make your data available to these parties.

Invoicing and accounting
Woocommerce and Mollie
We use the services of to keep track of our administration and accounting
Woocommerce and Mollie. We share your name, address and residence details and details regarding your order. This
data is used to administer sales invoices. For our maintenance of our administration
and accounting, we use the services of Woocommerce and Mollie. We share your name, address and
residence details and details regarding your order. This data is used for the
administering sales invoices. Your personal data is sent and stored protected.
Woocommerce and Mollie are obliged to maintain confidentiality and will treat your data confidentially. Woocommerce and Mollie

External sales channels
beslist.nl
We sell (some of) our items via the Beslist.nl platform. If you place an order via this platform
Beslist.nl will then share your order and personal data with us. We use this information to process your order
to trade. We handle your data confidentially and have appropriate technical and organizational measures in place
measures have been taken to protect your data against loss and unauthorized use.

Google Merchant
We sell (some of) our items via the Google Merchanter platform. If you use this platform
place an order, Google Merchanter will share your order and personal data with us. We use this data to:
to process your order. We handle your data confidentially and have appropriate technical and
organizational measures taken to protect your data against loss and unauthorized use.

Purpose of data processing
General purpose of the processing
We use your data solely for the purpose of our services. That is, the purpose of the
processing is always directly related to the assignment that you provide. We do not use your information for this
(targeted) marketing. If you share data with us and we use this data - other than at your request -
To contact you at a later time, we will ask your explicit permission to do so. Your data will be
not shared with third parties, other than to comply with accounting and other administrative obligations.
These third parties are all bound to confidentiality on the basis of the agreement between them and us or an oath
or legal obligation.

Automatically collected data
Data collected automatically by our website is processed for the purpose of providing our services
to further improve. This data includes, for example, your IP address, web browser and operating system

Cooperation with tax and criminal investigations
In appropriate cases, Caland Driving School may be obliged to share information on the basis of a legal obligation
your data in connection with government tax or criminal investigations. In such a case, we are
forced to share your data, but we will oppose this within the possibilities that the law offers us
to oppose.

Retention periods
We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicate
that you no longer wish to use our services. If you inform us of this, we will also take this into account
as a forget request. Based on applicable administrative obligations, we submit invoices to you
to store (personal) data, so we will keep this data for as long as the applicable period runs.
However, employees no longer have access to your client profile and documents that we provide in response to your request
have made an order.

Your rights
On the basis of the applicable Dutch and European legislation you have certain rights as a data subject
with regard to the personal data processed by or on behalf of us. We explain below which ones
these are and how you can invoke these rights.
In principle, to prevent misuse, we only send copies and copies of your data to those you already have with us
known email address. In the event that you wish to receive the data at a different e-mail address or, for example, by post
received, we will ask you to identify yourself. We keep an administration of completed requests
In the event of a request to forget, we administer anonymized data. All copies and copies of
You will receive data in the machine-readable data format that we use within our systems.
You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we
use your personal data in the wrong way.

Right of inspection
You always have the right to access the data that we process or have processed that relates to your person or to that end
can be traced back. You can make a request to this effect to our contact person for privacy matters. YOU
will then receive a response to your request within 30 days. If your request is granted, we will send it to us
known e-mail address a copy of all data with an overview of the processors who maintain this data
have, stating the category under which we have stored this data.

Rectification right
You always have the right to access the data that we process or have processed that relates to your person or to that end
are traceable, can be adjusted. You can make a request to that effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted we will send
You will receive a confirmation that the data has been changed at the e-mail address known to us.

Right to limit processing
You always have the right to process the data that we (or have it processed) that relate to or for your person
traceable. You can make a request to this effect to our contact person for privacy matters.
You will then receive a response to your request within 30 days. If your request is granted, we will send you an update
our known e-mail address a confirmation that the data will no longer be processed until you cancel the restriction.

Right to transferability
You always have the right to access the data that we process or have processed that relates to your person or to that end
traceable, to be carried out by another party. You can make a request to this effect to us
contact person for privacy matters. You will then receive a response to your request within 30 days. As your request
If this is granted, we will send you copies or copies of all data about you that we have at the e-mail address known to us
processed or processed by other processors or third parties on our behalf. In all likelihood
In such a case, we can no longer continue the service, because the secure connection of
data files can no longer be guaranteed.

Right of objection and other rights
Where appropriate, you have the right to object to the processing of your personal data by or
commissioned by Driving School Caland. If you object, we will immediately stop data processing pending
of the handling of your objection. If your objection is well-founded, we will send copies and/or copies of data
we make processing available to you and then permanently cease processing.
You also have the right not to be subject to automated individual decision-making or profiling
subject. We do not process your data in such a way that this right applies. Do you agree?
If this is the case, please contact our contact person for privacy matters.

Cookies
Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service. We
use this service to track and receive reports on how visitors use the website. This
The processor may be obliged to provide access to this data based on applicable laws and regulations. We
collect information about your surfing behavior and share this data with Google. Google can store this information
interpret correlations with other data sets and thus track your movements on the internet. Google
uses this information to offer targeted advertisements (Adwords) and other Google services
and products.

Smartlook
We use Smartlook's web analysis service to generate general statistics and gain insight into the use of our website in order to optimize our website and services. Smartlook may therefore record your IP address, date and time of access to our web pages, device screen resolution, device type, preferred language, mouse clicks, mouse movements, scrolling activity, information about pages visited, actions taken, country, operating system and web browser used. We mask as much information as possible. Because Smartlook processes your personal data, we ask your permission before Smartlook registers this information. More information about the processing of personal data by Smartlook can be found in the Smartlook privacy policy.

Cookies from third parties
In the event that software solutions from third parties use cookies, this is stated in this
privacy declaration.

Enabling and disabling cookies
You can set your browser to only accept the storage of cookies if you agree. For more information about this, please refer to your web browser manual. Please note: many websites do not work optimally if cookies are disabled.

Delete cookies
Many cookies have an expiration date. If an expiration date is set, the cookie will be automatically deleted when the expiration date expires. You can also choose to manually delete the cookies before the expiry date has expired. Consult your browser manual for this.

Below you can find more information on how you can block these cookies using your browser.

Chrome - For information about customizing the Chrome browser, click here.
Internet Explorer - For information about customizing the Internet Explorer browser, click here.
Firefox -For information about customizing the Firefox browser, click here.
Safari - For information about customizing the Safari browser, click here.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most on this page
recent version. If the new privacy policy has consequences for the way in which we already collected data with
relating to you, we will inform you of this by e-mail.

Contact information

Z. Sakalioglu

Driving school Caland

Address 
Caland traffic school
Lake and Vaart 162
1068 ZZ Amsterdam

Phone
During office hours: 020 – 785 57 43
Whatsapp: 06 245 715 97

E-mail
info@rijschoolcaland.nl